People come to me when emotional pain, for whatever reason, has gotten to a point that it is interfering with daily life and is no longer tolerable. One of the most common questions they ask is "how do I make it stop?"
How often are we focused so much on getting our ideas and needs heard that we forget to listen? The first step in getting yourself heard is to LISTEN. In listening to another human being they begin to open up and want to listen to you.